If there are utilities not included in your rental rate than you are responsible for transferring those utilities into your own name effective the first day of the lease or on the date of move-in, whichever is sooner. If a service requires in-home installation such as cable TV, Alarm services, you must be home to meet the service technician. Our staff will not be able to assist you by letting service personnel into your apartment. All installation charges and monthly fees for utilities and services are the responsibility of the resident. For your convenience, frequently used service providers are listed below.
ComEd
- Customer Service:
1-800-Edison-1 (1-800-334-7661)
Representatives are available 24 hours a day to take your emergency request.Monday – Friday 7 a.m. to 6 p.m. to assist with your customer service needs.
Peoples Gas – Natural Gas
- Customer Service
866-556-6001
Monday – Friday: 7 a.m. – 7 p.m.
Saturday: 7 a.m. – 3 p.m.- Servicios al Cliente
866-556-6003
Lunes – Viernes: 7 a.m. – 7 p.m.
Sabado: 7 a.m. – 3 p.m.
Nicor Gas– Natural Gas
- Customer Services888.Nicor4u (888. 642.6748)Monday – Friday 7 a.m. to 6 p.m.Email us @ customercare@nicorgas.com
Website: https://nicorgas.com
US Postal Service: To receive your mail promptly, go to www.usps.com and complete a change of address form. Please be sure to include your street address and apartment number (if applicable) on any address notification.